Customer Satisfaction Survey
The Division of Administration & Finance is committed to continuous improvement. To help us improve, our annual Customer Satisfaction Survey, developed by Tritonlytics, provides valuable data on the student and employee experience. The data helps our leaders understand customer needs and prioritize improvements.
Information about our next survey will be posted here: satisfaction.fullerton.edu .
Survey Results Listed Below
2021 Survey Results
- 2021 Executive Summary
- 2021 Auxiliary Services Corp (ASC) - Sponsored Programs (Post-Awards)
- 2021 ASC - Titan Shops
- 2021 CSUF Police Department
- 2021 Capital Programs & Facilities Management (CPFM) - Environmental Health & Safety
- 2021 CPFM - Planning, Design, & Construction
- 2021 Contracts & Procurement
- 2021 Financial Services & Administrative Systems (FSAS) - Accounting Services & Financial Reporting (ASFR)
- 2021 FSAS - Accounts Payable & Travel
- 2021 FSAS - Administrative Systems (AFIT)
- 2021 FSAS - SBS Cashier's Office
- 2021 FSAS - Student Business Services (SBS Accounts)
- 2021 Parking & Transportation Services
- 2021 Resource Planning & Budget
- 2021 VP's Office for the Division of Administration & Finance
2020 Survey Results
- 2020 Executive Summary
- 2020 Auxiliary Services Corp (ASC) - Campus Dining
- 2020 ASC - Sponsored Programs (Post-Awards)
- 2020 ASC - Titan Shops
- 2020 Captial Programs & Facilities Management (CPFM) - Custodial Services
- 2020 CPFM - Environmental Health & Safety
- 2020 CPFM - Facilities Maintenance & Service Center
- 2020 CPFM - Landscape Services
- 2020 CPFM - Planning, Design, & Construction
- 2020 CPFM - Sustainability
- 2020 Contracts & Procurement
- 2020 Financial Services & Administrative Systems (FSAS) - Accounting Services and Financial Reporting (ASFR)
- 2020 FSAS - Accounts Payable and Travel
- 2020 FSAS - Administrative Systems (AFIT)
- 2020 FSAS - SBS Cashier's Office
- 2020 FSAS - Student Business Services (SBS Accounts)
- 2020 Parking & Transportation Services
- 2020 Resource Planning & Budget
- 2020 University Police
- 2020 VP's Office for the Division of Administration & Finance
2019 Survey Results
- 2019 Executive Summary
- 2019 Auxiliary Services Corp (ASC) - Campus Dining
- 2019 ASC - OC Choice Catering
- 2019 ASC - Sponsored Programs (Post-Awards)
- 2019 SC - Titan Shops
- 2019 Captial Programs & Facilities Management (CPFM) - Custodial Services
- 2019 CPFM - Environmental Health & Safety
- 2019 CPFM - Facilities Maintenance & Service Center
- 2019 CPFM - Landscape Services
- 2019 CPFM - Planning, Design, & Construction
- 2019 CPFM - Sustainability
- 2019 Contracts & Procurement
- 2019 Financial Services & Administrative Systems (FSAS) - Accounting Services and Financial Reporting (ASFR)
- 2019 FSAS - Accounts Payable and Travel
- 2019 FSAS - Administrative Systems (AFIT)
- 2019 FSAS - SFS Cashier's Office
- 2019 FSAS - Student Financial Services (SFS Accounts)
- 2019 Parking & Transportation Services
- 2019 Resource Planning & Budget
- 2019 University Police
- 2019 VP's Office for the Division of Administration & Finance
2018 Survey Results
- 2018 Executive Summary
- 2018 ASC - Campus Dining
- 2018 ASC - OC Choice Catering
- 2018 ASC - Sponsored Programs (Post-Award)
- 2018 ASC - Titan Shops
- 2018 Capital Programs & Facilities Management (CPFM)- Custodial Services
- 2018 CPFM - Environmental Health & Safety
- 2018 CPFM - Facilities Maintenance & Service Center
- 2018 CPFM - Landscape Services
- 2018 CPFM - Planning, Design, & Construction
- 2018 CPFM - Sustainability
- 2018 Contracts & Procurement
- 2018 Financial Services & Administrative Systems (FSAS) - Accounting Services and Financial Reporting (ASFR)
- 2018 FSAS - Accounts Payable and Travel
- 2018 FSAS - Administrative Systems (AFIT)
- 2018 FSAS - SFS Cashier's Office
- 2018 FSAS - Student Financial Services (SFS Accounts)
- 2018 Parking & Transportation Services
- 2018 Resource Planning & Budget
- 2018 University Police
- 2018 VP's Office for the Division of Administration & Finance
2017 Survey Results
- Administrative Systems (AFIT)
- AFIT Employee Training Center (ETC)
- ASC - Campus Dining
- ASC - OC Choice Catering
- ASC - Titan Shops
- Contracts and Procurement
- Capitla Programs Facilities Management (CPFM) - Construction
- CPFM - Custodial Services
- CPFM - Environmental Health & Safety
- CPFM - Maintenance
- CPFM - Service Center
- CPFM - Sustainability
- Financial Services - Accounting Services (ASFR)
- Financial Services - Accounts Payable and Travel
- Financial Services - SFS Cashier's Office
- Financial Services - Student Financial Services (SFS)
- Parking and Transportation Services
- Resource Planning and Analysis
- University Police
- VP's Office of Administration & Finance