Concur User Support

  • Live Chat:
    1. Login to ConcurOpens in new window
    2. Click on the Contact Support option within the Help menu
    3. Select "Chat with Support"
  • 24/7 Help Line: 866-793-4040 
  • Email:
    1. Login to ConcurOpens in new window
    2. Click on the Contact Support option within the Help menu
    3. Click on "Create a Case"

Concur Helpful Reminders

Additional Information


College Concur Workflow

For Timely Check Reimbursements

Have you moved? Send ap@fullerton.edu your new address to ensure reimbursements are sent to the right place. Note: Addresses must be updated on both Titan Online and to Accounts Payable.

 

For Faster Reimbursements (Direct Deposit)

Enroll in Accounts Payable Reimbursement for Direct DepositOpens in new window

Concur Travel - What to do now

Any outstanding, current, or new travel requests or reimbursements should now be entered into Concur. Please reference the bottom of the page for your College contact if you need assistance entering it into the system.

Here are some tools available to help Academic Affairs with the transition to Concur.

 

Online Training & Short Videos: 

Faculty are encouraged to review online training and videos. They can pace their learning and work through various scenarios. For example, 

 

Shortcuts to setting up delegates:

 

Instructional guides:

 

24/7 support line: 

 

Open Labs: 

For College-Specific Policies, please contact your College Travel Coordinator.

Contacts for Concur Travel by College

EIP-Extension and International Programs

College of Arts

College of Business and Economics

College of Communications

College of Education

College of Engineering and Computer Sciences

College of Health and Human Development

College of Humanities and Social Sciences

College of Natural Sciences and Mathematics