Goal 3: Develop and implement effective business processes to strengthen administrative efficiencies and delivery of services

The division promotes a culture of continuous process improvement, enabling the campus community to conduct business efficiently. The development of new and streamlined systems and business processes in Administration and Finance provides faculty and staff more time to focus on the University's educational mission, which directly impacts student success. (aligned with University Strategic Plan Goals #2 and #4)


  • Leverage technology to streamline business processes and develop management tools which afford information for better decision-making.


  • Implement a Position Budget Planning application which provides the capability to establish, maintain and monitor funded positions, as well as forecast the impact of employee compensation and benefits on the overall salaries and wages budgets.
  • Implement a new electronic travel system that tracks and expedites reimbursements and provides transparency to users.
  • Develop and implement a facilities management system to manage workflow and improve customer service by providing users with relevant facilities data to help with their facilities-related decisions.