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Division GOAL 5

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GOAL 5: Innovate and Improve Campus Operations

Improve the effectiveness and efficiency of campus operations through adoption of best practices and process innovation. 

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Sub-Unit (Department) Goals:

Auxiliary Services

  1. Auxiliary Services will update its websites and webpages to comply with new ADA Title II requirements to improve access to current information, policies, procedures, and forms for the campus community. Auxiliary Services' marketing team will attend the University training regarding new requirements. Marketing will assess and update Auxiliary Services' webpages. Management will review and revise transactional forms and posted documents, then test for compliance. Auxiliary Services anticipates achieving compliance by December 31, 2025.

CSUF PD

  1. Reinstitute the CSUF Emergency Operations Center's (EOC) incident command structure, including section leads and building marshals during the 2025/2026 academic year. CSUF PD will identify and train new section leads for the incident command structure by December 2025 and hold at least one EOC table top exercise each semester during the 2025/26 academic year. Additionally, CSUF PD will identify and train CSUF Building Marshals by August 2025 and hold at least one campus-wide evacuation drill within the initial ten (10) days after classes start to fulfill regulatory compliance during each semester of the 2025/26 academic year.  

Financial Services

  1. Financial Services will implement the CSUBUY Procure-to-Pay (P2P) system and transition to a Single Instance of Concur by June 2026 to streamline the university's procurement, payment, and travel processes. The initiative will involve system integration and testing, comprehensive user training through the Titan Training Hub, and standardized processes to enhance compliance and reduce redundancy. Upon completion, campus users will benefit from a more efficient, transparent, and user-friendly platform for managing purchasing and travel transactions.
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